Team MJ

Curious about the masterminds shaping our 60-year legacy of success in risk management and benefits consulting? Our associates are the heart of our organization, bringing passion, expertise, and commitment to the forefront of everything we do.

Take a moment to get acquainted with the bright minds that make up MJ’s dedicated team.

Claims Consulting Team

Cathy James

Manager, Commercial Claims

Cathy joined the MJ team in 2002 as a commercial claims manager within our Risk Mangement + Commercial Insurance department, and continues in that capacity today. In her role, Cathy is responsible for overseeing and managing all aspects of the commercial claims team, as well as creating and maintaining best practices throughout the department. She and her team work to provide proactive claims assistance to clients while providing optimum service and delivering the most advantageous claim resolutions.

With nearly three decades in the industry, Cathy’s knowledge and experience lie in handling multi-line claims, including workers’ compensation, property, general liability, property, auto, marine, and specialty coverages. She also has vast experience in the transportation, mining, Japanese-owned business, construction, and manufacturing industries.

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Diane Scales

Claims Consultant

Diane Scales joined the MJ team in 2003 as a commercial claims coordinator and now functions as a claims consultant within our Risk Management + Commercial Insurance department.

In her role, Diane works with a team of industry professionals, where she serves as the primary liaison for all claim-related matters. On top of day-to-day client service, she and her team analyze, report, and review claims, as well as make recommendations on their findings in order to reduce future losses.

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Lee Zollner

Claims Consultant

Lee Zollner joined the MJ Insurance team in 2015 as commercial claims coordinator in our Risk Management + Commercial Insurance department and now holds the role of claims consultant. A native of the industry, Lee previously worked as a field claims representative for Society Insurance, where he handled multi-line and complex liability claims. With nearly 15 years of experience, Lee brings with him a breadth of knowledge of claims management, resolution, and litigation techniques.

At MJ, Lee is responsible for providing proactive claims assistance to clients in various industries. With technical expertise in workers’ compensation, auto liability, general liability, product liability, and construction defect coverage, Lee serves as the primary point of contact for all claim reporting and day-to-day inquiries. Lee and the MJ commercial claims team analyze, report, and review claim activity to ensure clients receive the optimum service and the most advantageous claim resolutions.

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