Team MJ

Cathy joined the MJ team in 2002 as a commercial claims manager within our Risk Mangement + Commercial Insurance department, and continues in that capacity today. In her role, Cathy is responsible for overseeing and managing all aspects of the commercial claims team, as well as creating and maintaining best practices throughout the department. She and her team work to provide proactive claims assistance to clients while providing optimum service and delivering the most advantageous claim resolutions.

With nearly three decades in the industry, Cathy’s knowledge and experience lie in handling multi-line claims, including workers’ compensation, property, general liability, property, auto, marine, and specialty coverages. She also has vast experience in the transportation, mining, Japanese-owned business, construction, and manufacturing industries.

Diane Scales joined the MJ team in 2003 as a commercial claims coordinator and now functions as a claims consultant within our Risk Management + Commercial Insurance department.

In her role, Diane works with a team of industry professionals, where she serves as the primary liaison for all claim-related matters. On top of day-to-day client service, she and her team analyze, report, and review claims, as well as make recommendations on their findings in order to reduce future losses.

Regan Sprunger joined the MJ team as a claims consultant within our Risk Management + Commercial Insurance department. In this role, Regan works closely with a team of industry experts, serving as the primary point of contact for all claim-related matters. In addition to providing day-to-day client support, she and her team analyze, report on, and review claims, offering recommendations aimed at minimizing future losses.

Before joining MJ, Regan gained valuable experience as a claims representative at a local insurance provider, where she focused on large-loss bodily injury and property claims. This hands-on experience has equipped her with the expertise needed to excel in her current role. With her strong background and passion for client experience, Regan is well-positioned to advocate for our clients, effectively managing claims and negotiating the best possible outcomes.

Lee Zollner joined the MJ Insurance team in 2015 as commercial claims coordinator in our Risk Management + Commercial Insurance department and now holds the role of claims consultant. A native of the industry, Lee previously worked as a field claims representative for Society Insurance, where he handled multi-line and complex liability claims. With nearly 15 years of experience, Lee brings with him a breadth of knowledge of claims management, resolution, and litigation techniques.

At MJ, Lee is responsible for providing proactive claims assistance to clients in various industries. With technical expertise in workers’ compensation, auto liability, general liability, product liability, and construction defect coverage, Lee serves as the primary point of contact for all claim reporting and day-to-day inquiries. Lee and the MJ commercial claims team analyze, report, and review claim activity to ensure clients receive the optimum service and the most advantageous claim resolutions.