Cathy James

Cathy joined the MJ team in 2002 as a commercial claims manager within our Risk Mangement + Commercial Insurance department, and continues in that capacity today. In her role, Cathy is responsible for overseeing and managing all aspects of the commercial claims team, as well as creating and maintaining best practices throughout the department. She and her team work to provide proactive claims assistance to clients while providing optimum service and delivering the most advantageous claim resolutions.

With nearly three decades in the industry, Cathy’s knowledge and experience lie in handling multi-line claims, including workers’ compensation, property, general liability, property, auto, marine, and specialty coverages. She also has vast experience in the transportation, mining, Japanese-owned business, construction, and manufacturing industries.